Terms of service
July 2026
Welcome to Ero Kids Toys. These Terms of Service ("Terms") apply to anyone who visits, browses, or makes a purchase through our website. By using our site, you're agreeing to follow these Terms. If you don't agree with any part of them, we'd ask that you please refrain from using the website.
1. Agreeing to These Terms
By browsing or shopping on this site, you confirm that you are either 18 years of age or older, or that you are using the site with the guidance of a parent or guardian.
These Terms work alongside our Privacy Policy, Shipping Policy, and Refund & Return Policy to govern how our website may be used.
2. Acceptable Use of the Website
While using our site, please do not:
* Engage in any fraudulent, deceptive, or unlawful activity.
* Try to gain access to parts of our systems that aren't meant for public use.
* Introduce malware, viruses, or any harmful code.
* Reproduce, republish, or distribute our website content without first getting our written consent.
Violating any of the above may result in your access being restricted or revoked at our discretion.
3. Your Account
Should you register an account with us, you're responsible for keeping your login details private and for any activity that takes place through your account.
If you suspect someone else has accessed your account without permission, please reach out to us right away at **erokidstoys@gmail.com** or **9345506053**.
4. About Our Product Listings
We put effort into keeping our product descriptions, photos, pricing, and specifications correct and current. That said:
* Colors shown on-screen may look slightly different depending on your device's display.
* Small variations in materials, finish, texture, or packaging are possible and normal.
* Prices and stock availability are subject to change without advance notice.
We reserve the right to fix any listing errors whenever they're discovered.
5. Placing Orders
Every order is subject to our confirmation and product availability.
We reserve the right to:
* Cancel orders that appear suspicious or fraudulent.
* Decline to fulfill an order where legally permitted.
* Cap the quantity of items a customer may purchase.
Where an order is cancelled after payment has been received, the corresponding refund will be issued in line with our Refund Policy.
6. Pricing Details
All listed prices are in Indian Rupees (INR) and may be revised at any time without prior notice.
If a pricing mistake occurs, we may cancel or adjust the order before it ships. Any amount already paid in such cases will be refunded to you.
7. Making Payments
We support secure payment options through trusted third-party payment gateways, including:
* UPI
* Credit Cards
* Debit Cards
* Net Banking
* Digital Wallets
* Other available methods
All transactions are handled through encrypted, secure channels.
8. Shipping, Returns & Refunds
Details on delivery timelines, returns, exchanges, cancellations, and refunds can be found in our separate Refund, Return & Shipping Policy, published on this website.
9. Ownership of Content
Everything featured on this site — our logo, brand name, product photography, videos, graphics, written content, and overall website design — belongs to Ero Kids Toys and is protected under relevant intellectual property laws.
None of this material may be reproduced, altered, or shared elsewhere without our prior written approval.
10. Content You Submit
When you post a review, photo, or other content on our site or social channels:
* You're confirming that you either created it or have the right to share it.
* You're giving Ero Kids Toys permission to use and display it for marketing and business purposes.
* We may remove any submission that is inappropriate, misleading, unlawful, or breaches these Terms.
11. Limits on Our Liability
To the extent allowed by law, Ero Kids Toys will not be held responsible for:
* Indirect, incidental, or consequential losses.
* Delays caused by our shipping/courier partners.
* Technical issues or downtime affecting the website.
* Circumstances that are outside our reasonable control.
Where liability does apply, it will be capped at the value of the relevant product purchased.
12. Links to Other Websites
For your convenience, our site may include links to external websites. We don't control these third-party sites and take no responsibility for their content, policies, or practices.
13. Privacy
How we handle your personal information is explained in our Privacy Policy. By using this site, you agree to that handling of your data.
14. Updates to These Terms
We may revise these Terms from time to time. Any changes will be posted here and take effect as soon as they're published. Continuing to use the site after an update means you accept the revised Terms.
15. Governing Law
These Terms are governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of the courts in Erode, Tamil Nadu, India
16. Contact Us
For any shipping-related questions, reach out to:
Ero Kids Toys
Email: erokidstoys@gmail.com
Phone: 9345506053
