Privacy policy
Privacy Policy
July, 2026
Ero Kids Toys ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information when you visit or shop with us:
* Personal details you provide directly, such as your name, email address, phone number, shipping/billing address, and payment information.
* Order details, including items purchased, order history, and preferences.
* Technical information, such as your IP address, browser type, device type, and pages visited, collected automatically through cookies and similar tools.
* Communications, such as messages you send us via email, phone, or contact forms.
2. How We Use Your Information
We use the information we collect to:
* Process and fulfill your orders, including payment, packaging, and delivery.
* Communicate with you about your order, account, or inquiries.
* Improve our website, products, and customer experience.
* Send promotional updates, offers, or newsletters (only if you've opted in).
* Prevent fraud and maintain the security of our website.
* Comply with legal obligations where required.
3. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. You can control or disable cookies through your browser settings, though this may affect certain website features.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
* Payment gateway providers to securely process transactions.
* Shipping and courier partners to deliver your orders.
* Service providers who help us run our website, marketing, or customer support.
* Legal authorities, if required by law or to protect our rights.
Any third party we work with is expected to handle your data responsibly and only for the purposes we've specified.
5. Children's Privacy
While our products are designed for children, our website itself is intended for use by adults or with parental/guardian supervision. We do not knowingly collect personal information directly from children without a parent or guardian's involvement.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.
8. Your Rights
Depending on applicable law, you may have the right to:
* Access the personal information we hold about you.
* Request corrections to inaccurate information.
* Request deletion of your personal information.
* Opt out of marketing communications at any time.
To exercise any of these rights, contact us using the details below.
9. Third-Party Links
Our website may link to other websites. We aren't responsible for the privacy practices or content of those external sites, so we encourage you to review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please reach out to:
Ero Kids Toys
Email: erokidstoys@gmail.com
Phone: 9345506053
